Business Informatics

Business informatics is the multidisciplinary interface between business and informatics where modern information and communications technologies are put to social and economic use.

In practice, business informatics is used for both operational (through the provision of information technology resources) and analytical purposes (in planning and decision-making). This puts it at the very heart of socioeconomic developments in an age of global networking, electronic commerce and network engineering.

Research topics and their practical implementation have evolved from the traditional, mainly management-oriented information systems to customer-focused, ‘intelligent’ information systems that span across companies. Examples of this trend include concepts like customer relationship management (CRM) and enterprise resource planning (ERP).

Main fields of research and development are:

Data Mining and Data Warehousing
Knowledge Management
Integrationtechnologies
Electronic Commerce and Electronic Government
Mobile Commerce and Ambient Intelligence
Management Support Systems
Interorganizational Business Processes

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